We provide a whole health service platform with a personalised, predictable and simple customer experience that drives affordability of medical plans. To request a sales representative get in touch or get general help, please fill out your details below. The Americas and the Caribbean. The International Access Code for the country you are in* must be dialled first. Contact Cigna Customer Service at 1 (800) 997-1654 or visit this page to find phone numbers for plan and coverage questions or a claims mailing address. Get claims processing services you can count on including medical, critical illness and dental. Login assistance Your personal reference number will look like XXX / XXXXX Configure your account We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Cigna International, Cigna Internationals support and contact email address is, Connect with Cigna International via Facebook at, Like, share & subscribe to Cigna International on YouTube at, See Cigna International's portfolio on LinkedIn at, 152 Beach Road, 33-05/06, The Gateway East, Singapore 189721. Phone: +32 3 293 1811 Facsimile: +32 3 663 2860 Mail delivery: Life (other than GUL), accident, critical illness, hospital indemnity, and disability plans are insured or administered by Life Insurance Company of North America, except in NY, where insured plans are offered by Cigna Life Insurance Company of New York (New York, NY). Look below to find the specific contact information youre looking for. The call-in numbers for the conference call are as follows: Live Call (888) 566-1253 (Domestic) (773) 799-3825 (International) Passcode: 232022 Replay We will help you to find the most appropriate hospital, clinic or doctor near you, and arrange, wherever possible, to pay them directly (less any deductibles and/or cost share options you may have chosen) - saving you the time and hassle of paying for it yourself and claiming back from us later. We've received your details. So that, ultimately, we can help people live their lives in full the good, the bad and every moment in between, knowing that you are supported in every aspect of your world. From disruptive innovation in health services, medical advancements, and sustainable solutions we're transforming health care as we know it. Cigna International is a multinational company founded on 1982 with its headquarters located at Bloomfield, Connecticut, United States and key people behind it being Isaiah Harris Jr.(Chairman) and David Cordani(President and CEO). Normally, we'll reimburse you within five days of receiving your claim. Europe, Africa and the - Dialling from China: 00*80025370521, - Dialling from Hong Kong: 001*80025370521. If I provide a mobile phone number and click send below, I consent to receive calls or texts Initial Cigna International complaints should be directed to their team directly. But now you can play a meaningful role in strengthening your companys emotional well-being culture. CONTACTEZ-NOUS. Access your policy documents and your Cigna ID card. To log in to your personal webpages, please enter the personal reference number on your membership card. Make sure your workforce or citizens have experienced support with Cigna. What industry does Cigna International compete in? Customer Care Team,Cigna Global Health Options,Customer service1 Knowe RoadGreenockScotlandPA15 4RJ. Our programs keep up with all necessary government regulations and business requirements. Build a plan to meet your needs and protect your physical and mental well-being on your overseas adventure. 301 - 100 Consilium Place Scarborough, Ontario, M1H 3E3. Cigna International competes in a variety of industries, such as managed healthcare and insurance. 63 By enabling more choice and flexibility for improved customer experience, were able to create healthier futures for our clients and customers. from Cigna and its affiliates that may deliver an autodialed or prerecorded telemarketing If for any reason it's not possible to call us before treatment, such as an emergency, you may need to pay for your treatment up front, and claim your covered costs back from us, less any deductibles and/or cost shares you may have chosen. By using this site (i.e., by clicking on the site), you consent to our use of cookies and similar technologies, as described in our Cookies and Similar Technologies Policy. We are a global health services company dedicated to improving the health, well-being, and peace of mind of those we serve. To learn more about our health solutions, call us or complete our short contact form. Cigna may not control the content or links of non-Cigna websites. Quality and efficiency are at the heart of everything we do. If a deductible is chosen, you would only have to pay this once during any period of cover irrespective of the number of claims. Box 15050 Wilmington, DE 19850 USA Our team is happy to answer any questions you may have, in your preferred language. All others complete the form below. For questions about your medical insurance plan, your claims or in case of emergency, please use the dedicated contact details on your membership card or on your personal webpages. For Spanish domestic members visit your member area for more details. If you are located in North America and prefer to call, please use the numbers below. The latest review Health insurance was posted on Oct 10, 2022. [an error occurred while processing this directive]. Log in and manage your account with the Cigna Envoy website. Vous tes au bon endroit. customer service has no idea what they are doing here to opt in. Search our global provider network. Belgium Phone: +32 477 97 06 75 Email: belgium@cigna.com. We use cookies and similar technologies to understand how you use our site and to create more valuable experiences for you. no waiting period supposedly Phone Number Customer Service. Register online to join the Cigna International network of providers. We're making real progress, but we still have work to do. Access to our Health and Wellbeing resources. Call collect charges will be accepted by Cigna. The latest complaint Insurance service - family dental was resolved on Sep 19, 2019. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This page tells you how our claims and treatment process works. This simple diagram illustrates how our claims and treatment process works. Need assistance? Austria Phone:+49 174 309 7316 Email: austria@cigna.com, Belgium Phone: +32 477 97 06 75 Email: belgium@cigna.com, Denmark Phone:+44 790 05 70 943 Email: denmark@cigna.com, Finland Phone: '+44 790 05 70 943 Email: finland@cigna.com, France Phone: +33 (0)8 05 54 20 64 Email: france@cigna.com, Germany Phone:+49 174 309 7316 Email: germany@cigna.com, Luxembourg Phone: +32 3 217 64 27 Email: luxembourg@cigna.com, Norway Phone:+44 790 05 70 943 Email: norway@cigna.com, Russia Phone: +44 (0) 1342 310425 Email: russia@cigna.com, Sweden Phone:+44 790 05 70 943 Email: sweden@cigna.com, Switzerland Phone: +41 (0) 43 344 49 20 Email: switzerland@cigna.com, Netherlands Phone: +31 (0)6 48 611 338 Email: netherlands@cigna.com, UK Phone: +44 (0) 7903 560 971 Email: uk@cigna.com, Other EU Countries Request callback Globalsites, Finland Phone:+44 790 05 70 943 Email: finland@cigna.com, Germany Phone:+49 174 309 7316 Email: germany@cigna.com, [an error occurred while processing this directive]. Selecting these links will take you away from Cigna.com to another website, which may be a non-Cigna website. 24 hours a day, 365 days a year. that insure or administer group HMO, dental HMO, and other products or services in your state). I understand that my consent is not required To change your password, please enter the personal reference number on your membership card. Tell us how and where you want your refund issued. Product shipment, payment, communication, billing, and any kind of service-related complaint about Cigna International can be filed via the specific Cigna International complaint section. So I actually was never insured. For Spanish domestic members visit This is a percentage you must pay towards your cost of treatment. Cigna" is a registered service mark of Cigna Intellectual Property, Inc., licensed for use by Cigna Corporation and its subsidiaries. The calls never stop. Our team will be in touch with you shortly. Finland Phone: '+44 790 05 From a global health crisis to personal health requirements, Cigna is there. Claim it and get a lot of features. Direct dial toll free to our Customer Service Centre number +80025370521. Discuss the issues you have had with Cigna International and work with their customer service team to find a resolution. Direct dial toll free to our Customer Service Centre number: + 800 253 7052 1. The only reason I see for the continued will not respond to request for preauth Please clearly state your policy number on any documentation you submit to us. If you provide confirmation of your diagnosis or explanation of treatment you don't need to send a claim form. As part of a global organisation, we have access to a healthcare support in more than 200 countries and territories around the world and across all time zones. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. General Data Protection Regulation (GDPR), Insurance Product Information Documents (IPID). This review was chosen algorithmically as the most valued customer feedback. a. Your Cignal account number is on your Statement of account (SOA). b. Take out your smart card gently and check your 12- digit smart card (SC) number at the back of the card. Using your mobile phone text CIGNAL SC12-digit number and send to 5353. Sample smart card number 2. For Cignal Prepaid account: a. We'd like to hear from you. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. Cigna's international network of health care providers helps enable us to offer individuals working outside of their home country extensive access to global health coverage. Send a secure email throughCigna Envoyor the Mobile App. Contact your Cigna Customer Service team. We have 24/7 customer support ready for you all year round. Email: austria@cigna.com. 1 Have your Cigna ID number, the subscribers Social Security number, or another form of identification ready. The Cigna international health plan offers three levels of coverage: Cigna Silver, Cigna Gold, and Cigna Platinum. Cigna Global Customer Care and Claims Email: cignaglobal_customer.care@cigna.com. An AT&T Direct Access code number (DA code) that is unique for the calling country is first dialled. To write a complaint about Cigna International and get an answer from the officials of Cigna International, Complaintsboard.com's objective complaint writing and answer providing system can be used. This is sometimes referred to as an exit code. Send us your invoice and claim by fax or email scanned copies instead of posting them. Denmark Phone: +44 790 05 70 943 Email: denmark@cigna.com. If you chose to apply cost shares to your plans, you'll need to pay this amount towards the treatment yourself. Customers. a listing of the legal entities What can I use to register? To change your password, please enter the personal reference number on your membership card. For the best experience on cignahealthbenefits.com, cookies should be enabled. Find company research, competitor information, contact details & financial data for Cigna Corporation of Bloomfield, CT. Get the latest business insights from Dun & Bradstreet. If you have any questions regarding any aspect of the process, call ourCustomer Care Teamon+44 (0) 1475 788182orfrom the US on800 835 7677. This applies after any applicable deductibles are calculated, and will be capped by the out of pocket maximum amount you have selected per period of cover. With a worldwide network of medical professionals and hospitals, Cigna has more than 60 years of experience in supporting companies with domestic, expat and globally mobile employees. Canada Belgium. Cignas coverage extends to more than 200 countries and territories around the world, with 1.65m health professionals and 24/7 customer service centers offering more than 50 different languages. 1 Have your Cigna ID number, the subscriber's Social Security number, or another form of identification ready. Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see If you've paid for your treatment yourself, you'll need to claim back your covered costs, less any deductibles and/or cost shares you may have chosen, from us. NOUS SOMMES VOTRE DISPOSITION. All was well. You should still contact us prior to receiving treatment. Your personal reference number will look like XXX / XXXXX. Please advise us of any emergency treatment within 48 hours. We are Here to Help If you have any questions or would like more information about participating in a Cigna global Contact Information. [21] Anthem confirmed it had reached a deal to buy Cigna on July 24, 2015. This website is provided by Cigna European Services (UK) Limited, a company incorporated in England and Wales having its registered address at 13th Floor, 5 Aldermanbury Square, London EC2V 7HR and registered number 00199739. Please have the patients policy number/ID to hand. Share your photos and videos with others to prove the truth of your words. The International Access Code for the country you On these occasions, simply send your invoice and claim form to us and we'll pay them directly, less any applicable deductibles and/or cost share options. Use this calling card to call toll free from anywhere around the globe:User dials the preferred access code, via the attached PDF (e.g., for South Korea it is 007-9844-22187)Upon received tone, enter calling card number and PIN 1865798181-4488Upon the Confirmation tone, please enter your local Cigna contact center number on the back of your ID card. It's that simple. To speak with a member of the team, please select what best describes you. For the best experience on cignahealthbenefits.com, JavaScript must beenabled. Cigna International reviews first appeared on Complaints Board on Dec 11, 2006. No explanation, I did not even file a claim during that time. Antwerp (headquarters) Plantin en Moretuslei 299. 2140 Antwerpen. When you need treatment, call ourCustomer Care Teamon +44 (0) 1475 788182 or from the US on 800 835 7677. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. You can also search for direct billing providers near you by using your secure online Customer Area. With customer service teams across the globe, each with their own in-depth local market knowledge, were able to adapt quickly and provide support. Cigna" is a registered service mark of Cigna Intellectual Property, Inc., licensed for use by Cigna Corporation and its subsidiaries. At Cigna, our mission is to improve the health, well-being, and peace of mind of those we serve. [22] 225+ year heritage in healthcare, 60 years serving people globally and 20 years in the Middle East Strong Global and Local Networks Access to over 3,000 healthcare providers in the UAE and over 5,000 in the Middle East Round-the-clock Service Impeccable 24/7/365 customer service, with 86% customer satisfaction rating Our Health Insurance Offerings However, sometimes they'll invoice you after treatment. Bespoke products, services and resources are combined into one intuitive offering. has not paid one claim in a year Is this your company? This website is provided by Cigna European Services (UK) Limited, a company incorporated in England and Wales having its registered address at 13th Floor, 5 Aldermanbury Square, London EC2V 7HR and registered number 00199739. A link to the conference call is available in the Investor Relations section of Cigna's website located at https://investors.cigna.com/events-and-presentations/default.aspx . Vous avez besoin de renseignements? Send a secure email through Cigna Envoy or the Mobile App. Cigna shares the same mission as doctors, dentists and other health care providers, hospitals and facilities. You can find contact details for Cigna International above. Register online to join the Cigna International network of providers. I purchased health insurance late September with Cigna online. To widen its scope, to acknowledge the full spectrum of factors that make up who you are and how you feel at any given time. dental providers say this is a horrible company. Phone: +1.305.908.9211 Facsimile: +1.305.908.9091 Mail delivery: Cigna P.O Box 451989 Sunrise, Florida 33345 USA Europe, Africa & Middle East If you are healthcare provider located in Europe, Africa & Middle East, the best way for you to contact us is by using the following details. The International Access Code for the country you ..is a new way of redefining healthcare support. Easy access to health care providers worldwide Need help? Cigna International has resolved 18 complaints. Fill in the login assistance form or call us at + 32 3 217 68 68. Youre in the right place. +32 3 217 57 30. Have a question? Phone: +1.302.797.3100 1.800.441.2668 Facsimile: +1.302.797.3150 1.800.243.6998 Mail delivery: Cigna P.O. Contact Information. several attempts made to contact company by myself and two dental providers. Details. Member Services - Group Health Insurance (Global Health Benefits) Call (toll-free in Singapore): 800 188 6017 Call (toll-free in the United States): 800 253 If you have any questions or would like more information about participating in a Cigna global network, please call us at. Get in touch with us today. Each plan provides cover for inpatient and day-patient care with the option to [an error occurred while processing this directive][an error occurred while processing this directive], Get in touch to speak to our sales team or to get general help if you are already a Cigna member, Login and manage your account with the Cigna Envoy website. International group and individual insurance policies, along with personal accident and disability and supplemental health products. Three weeks later I received an email that my policy has been terminated , from the day I enrolled. This website is provided by Cigna European Services (UK) Limited, a company incorporated in England and Wales having its registered address at 13th Floor, 5 Aldermanbury Square, London *International Access Codes are standard codes used to make calls outside the country from which the call is being made. Cigna International contacts Phone numbers 1800 102 4462 150 0033 More phone numbers Website www.cigna.com View all Cigna International contacts ADVERTISIMENT Most discussed Cigna International complaints more robocalls than I can count 1 (opinions to this review) Recent comments about Cigna International company more robocalls than I can count 1 General Data Protection Regulation (GDPR), Insurance Product Information Documents (IPID). Cigna's global network spans over 30 countries. This will surely increase the credibility of your complaint. We'll pay the remainder of the covered costs of your claim directly to your hospital, clinic or doctor. a licensed insurance agent. Email: InfoSingapore@Cigna.com. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Whether you wish to speak to our sales team or get general help if you are already a Cigna member, well get you to the right information. Cigna's mission is to improve the health, well-being, and peace of mind of those we serve by making health care simple, affordable, and predictable. Considering changing health insurance provider? If you have any questions regarding any aspect of the process, call ourCustomer Care Teamon +44 (0) 1475 788182 orfrom the US on800 835 7677. I receive calls everyday from Cigna Corp, sometimes three calls per day. Seehttp://www.howtocallabroad.com/codes.htmlfor your countrys access code. Please contact your dedicated Account Manager by phone or by email. 225+ year heritage in healthcare, 60 years serving people globally and 20 years in the Middle East Global Presence Coverage in 200+ countries and territories across the globe Round-the-clock Service 24/7/365 access to multilingual customer service experts Explore Our Medical Insurance Plans for Employees in Lebanon Business Select Cigna International currently employs approximately 73,800 people. You can send your invoice and claim form to us by any of the following means: Submit them directly via your secure online Customer Area. Whole health is a new way to think about care that allows Cigna to look at the full picture. Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of Cigna Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT); (ii) Life Insurance Company of North America (LINA) (Philadelphia, PA); or (iii) New York Life Group Insurance Company of NY (NYLGICNY) (New York, NY), formerly known as Cigna Life Insurance Company of New York. ComplaintsBoard.com is a leading complaint resolution website on the Internet. With its decades in operation as a health insurance provider, Cigna has gotten high ratings from a variety of financial institutions. It is financially sound and the quality of service has been top-notch. For instance, it has gotten straight A ratings from the likes of AM Best, Standard & Poors, Moodys and so on. Cignahealthbenefits.com does not support the browser you are using. The employer identification number (EIN) for Cigna Health And Life Insurance Company is 591031071. EIN for organizations is sometimes also referred to as taxpayer identification number (TIN) or FEIN or simply IRS Number. Cigna Health And Life Insurance Company is incorporated in Florida and the latest report filing was done in 2020.